TERMS AND CONDITIONS
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AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Cabana Marketing Services Incorporated ("Company," “we," “us," or “our”), For purposes of these Terms and Conditions, the "Website Providers" or "We" means Cabana Marketing Services Incorporated/ BETCABANA, including its agents, contractors, and any parties involved in creating, producing or delivering the Website. Concerning your access to and use of the https://betcabana.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
This Website is strictly limited to persons who are at least 25years old and who are located within the geographical boundaries of The Co-operative Republic of Guyana
You agree that by accessing the Site https://betcabana.com, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Large Payouts, Malfunctions & Management Decision Policy
1. Slot Games and Live Table Games – High Payout Review
Any winnings exceeding 5,000,000 GYD (Five Million Guyanese Dollars) obtained from slot games or live table games are subject to mandatory review by the Platform Management and Risk Control Department.
In the event that a game malfunction, software error, system interruption, human error, incorrect odds display, or any technical irregularity is detected, the Operator reserves the right to:
- Void, cancel, or adjust affected bets and winnings;
- Recalculate winnings based on the correct game outcome;
- Suspend or withhold payouts pending investigation;
- Declare results invalid where a malfunction materially affected gameplay.
All decisions made by Management following such review shall be final and binding.
2. Sports Betting – High Winnings Verification
For sports betting transactions, any total payout exceeding 15,000,000 GYD (Fifteen Million Guyanese Dollars) will automatically trigger an internal verification process.
The Operator reserves the right to:
- Conduct risk assessment and odds verification;
- Review betting patterns and account activity;
- Investigate potential system errors, pricing mistakes, or market malfunctions;
- Delay payment until verification procedures are completed.
If a pricing error, technical malfunction, or abnormal betting condition is confirmed, Management may void or adjust bets at its sole discretion.
3. Definition of Malfunction
A malfunction includes, but is not limited to: software or hardware errors, incorrect payout calculations, display or communication failures, network interruptions, third-party provider system errors, or any circumstance causing unintended game results or payouts.
4. Final Authority
The Operator’s Management retains the exclusive right to interpret these Terms and Conditions. Management decisions regarding malfunctions, payout adjustments, or bet validity shall be considered final.
5. Acceptance
By participating in gaming or sports betting activities on the platform, users acknowledge and accept these conditions.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
Profit limitation: The Limit Earnings per bet or group of bets per registered player is GYD$15,000,000.00. The same customer or his representative or his group may not place more identical bets no matter the time or the series.
The use of this Website is strictly limited to persons who are at least 25 years old and who are located within the geographical boundaries of The Co-operative Republic Of Guyana at the time of use to Register, Deposit, Play and Withdraw.
As an authorized, registered player, you may access your Betcabana account (the "Players Account") from outside the Co-operative Republic of Guyana. However, you must be located within the geographical boundaries of the Republic of Guyana to Deposit , Play or Withdraw from your account. In order to comply with legal requirements governing the use of this website, precise information about your location will be collected. BetCabana uses geo-filtering / location software to verify that you are located in Guyana when you Deposit or Withdraw. If we are unable to verify that you are located in Guyana, you will not be able to Deposit or Withdraw. Upon successful verification of your location, you will be able to utilize this Website (provided you are in Guyana at that time); log into your Players Account; view transactional history, account balance, winning bets, or otherwise manage your Players Account; and access other information related to BetCabana. Access to, and use of your Players Account is strictly limited to you as the registered and authorized user. Accordingly, you should not share your username and password with anyone. Prior to Depositing or Withdrawing from your account, you must Login certifying that you (1) are the registered and authorized user of your Players Account, (2) are at least 25 years old, and (3) are conducting your transaction from a location within the geographical boundaries of the Co-operative Republic of Guyana.
OWNERSHIP OF AND INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site https://betcabana.com (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of The Co-Operative Republic of Guyana, international copyright laws, and international conventions. The Content and the Marks are provided on the Site https://betcabana.com “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site https://betcabana.com and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Cabana Marketing Services Inc. and its agents, contractors, and any parties involved in creating, producing, or delivering this Website and licensors (and each of their respective successors and assigns) own the copyrights, trademarks, service marks, and trade dress rights to all materials and content displayed on and from this Website (collectively referred to as "Intellectual Property"). You may not reproduce, modify, create derivative works from, display, frame, perform, publish, distribute, disseminate, transmit, broadcast or circulate any such materials or content to any third party (including displaying or distributing the Intellectual Property using a third party website) without the prior written consent of the Cabana Marketing Services Inc. or its Contractors, or licensors, as applicable, except to use these Websites for their intended purpose. Cabana Marketing Services Inc. retains all rights that are not otherwise expressly granted in these Terms and Conditions.
USER REPRESENTATIONS
By using the Site https://betcabana.com, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation; (6) you shall be a Registered User within the geographical boundaries of the Co-Operative Republic of Guyana.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
It is the duty of the Player to always check that the Requested Bet matches are those printed on the Bet Slip /Receipt. Always make sure that after each transaction done by the cashier a receipt is provided. Remember to contact an employee for any reason.
Betting can be a great form of entertainment providing that the player retains control over himself. Cabana Marketing Services Inc. encourage our players to ensure that they always enjoy this experience and advises players to adopt a responsible way to take part in the betting.
Cabana Marketing Services Inc. practices Responsible Gambling practices. More information can be found at https://betcabana.com/ResponsibleGambling .
By placing a Bet with us the client confirms to have read and understood the complete rules, agreed to said rules and to abide by these rules.
USER DATA
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
USERS OUTSIDE OF GUYANA
Information contained on this Website is for convenience and informational purposes only. The games of chance/ markets offered for Sports are done so only within The Co-operative Republic of Guyana. Any access to this Website from outside of the Co-operative Republic of Guyana is strictly prohibited. You may sign up for or log in to a Players Account from any location within or outside Guyana. However, in order to Deposit or Withdraw via the internet, you must access this Website from a location within the geographical boundaries of Guyana. If the Cabana Marketing Services Inc. is unable to verify the location of your device, or verify that your location is within the geographical boundaries of Guyana, you will be prohibited from making any deposits/ withdrawals using this Website.
BY USING THIS WEBSITE, YOU REPRESENT THAT YOU ARE AT LEAST 25 YEARS OF AGE. PERSONS YOUNGER THAN 25 ARE STRICTLY PROHIBITED FROM USING THIS WEBSITE. IN ADDITION, TO OBTAIN A PLAYERS ACCOUNT, YOU MUST PROVIDE A CURRENT VALID ADDRESS AND IDENTIFICATION WHEN YOU REGISTER. IF YOU ARE NOT AT LEAST 25 YEARS OF AGE WITH A CURRENT, VALID ADDRESS, DO NOT REGISTER FOR A PLAYERS ACCOUNT.
BY USING THIS WEBSITE YOU REPRESENT THAT YOU ARE NOT INVOLVED IN ANY WAY WITH ANY SPORT THAT ATTRACTS WAGERING OR RELATED IN ANY WAY WITH ANYONE WHO IS INVOLVED IN ANY WAY WITH ANY SPORT THAT ATTRACTS WAGERING.
PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
- Systematically retrieve data or other content from the Site https://betcabana.com to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
- Use any information obtained from the Site in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Site in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Site.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
- Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
- Use a buying agent or purchasing agent to make purchases on the Site.
- Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
You agree to access and use this Website only for lawful reasons. You are responsible for knowing and complying with any and all laws, statutes, rules and regulations pertaining to your use of this Website. You are prohibited from using this Website in any way that:
- is threatening, violent, abusive, hateful, defamatory, slanderous, libelous, deceptive, fraudulent, tortious, indecent, vulgar, profane, obscene, or that Cabana Marketing Services Incorporated deems in its sole discretion to be inappropriate for this Website;
- violates any law, regulation, or court order;
- accesses, collects or stores personal information about others;
- violates or infringes upon the rights of anyone else, including, for example, another person's right to privacy;
- impersonates any person, business, entity, or IP address (e.g., IP spoofing); other forms of Cybercriminal activity
- involves uploading, posting, emailing, transmitting or otherwise making available any materials that you do not have a right to make available under any law;
- is commercial in nature, including, for example, advertising, promotional or marketing materials, or spam, phishing/ ransomware or other unsolicited messages;
- gains or tries to gain unauthorized access to this Website, its computers and networks, or its user data, or that otherwise modifies or interferes with the use or operation of this Website;
- imposes an unreasonable or disproportionately large load on the Betcabana infrastructure, including but not limited to transmitting spam or using other unsolicited mass emailing techniques;
- alters, damages, or deletes any content posted on this Website and affiliated Social Media sites inclusive of Facebook, Instagram, TikTok and X (formerly known as Twitter).
- contains or introduces computer viruses or other disruptive, damaging or harmful files or programs; or
- otherwise violates these Terms and Conditions or any other guidelines or policies posted on this Website, including the Privacy Notice, which are incorporated by this reference into these Terms and Conditions.
Cabana Marketing Services Incorporated will cooperate fully with any law enforcement officials and/or agencies if requested or required in the investigation of any users who violate these Terms and Conditions and may disclose your information to such law enforcement officials and/or agencies if required by law.
COMMENTS/ USE OF INFORMATION/ USER GENERATED CONTRIBUTIONS
The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
- The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
- You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
- You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
- Your Contributions are not false, inaccurate, or misleading.
- Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
- Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
- Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
- Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
- Your Contributions do not violate any applicable law, regulation, or rule.
- Your Contributions do not violate the privacy or publicity rights of any third party.
- Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
- Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
- Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.
Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site.
CONTRIBUTION LICENSE
You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
PUBLICITY OBLIGATION
BetCabana has a publicity obligation.
Anyone who participates in the games of BetCabana and wins a grand prize or jackpot is subject to the publicity obligation. BetCabana reserves the right to publish the photos and video images of these persons wherever and whenever necessary.
SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
Compliance Actions that may occur
- A) Terminate Use
Cabana Marketing Services Inc./ BetCabana reserves the right to terminate, suspend or cancel any Players Accounts for any reasons at its sole discretion.
- B) Inquiries
By registering for and using the Players Account, you acknowledge and you hereby authorize us to make any such enquiries, either directly or through third parties, concerning your identity.
- C) Payment Limitations
In order to prevent financial loss to you or to us, such as if we suspect a data breach or that an unauthorized person may have accessed your Players Account, we may place a delay on a payment for a period of time, or limit payment methods for a transaction, or limit your ability to make a deposit or withdrawal, or deactivate your account. Cabana Marketing Services Inc/ BetCabana is not liable for any reimbursement to the players account should it be accessed by another player.
- D) Sharing of Information
We may contact law enforcement, or affected third parties (including other users) and share details of any payments or transactions associated with your Players Account, if we believe doing so may prevent financial loss or a violation of law, as per the Anti- Money Laundering and Countering of Financing of Terrorism Legislation.
TERM AND TERMINATION
THESE TERMS OF USE SHALL REMAIN IN FULL FORCE AND EFFECT WHILE YOU USE THE SITE AND AFTER WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
BetCabana reserves the right to terminate, suspend or cancel any Players Accounts for suspected fraud of any type, any attempt to Deposit or Withdraw from a location that is not within the geographic boundaries of Guyana, any transaction by persons under the age of 25 years old, and for violations of any applicable rules, regulations of the state or laws.
In the event a transaction is determined to have been placed by an individual under the age of 25, or by someone other than the registered owner of the players account, or from a location outside The Co-operative Republic of Guyana, or through any fraudulent or unlawful means, the prize will be forfeited, and the Players Account may be cancelled.
BetCabana reserves the right to terminate your access to this Website at any time and for any reason, including for violation of these Terms and Conditions. In the event of termination, you will no longer be authorized to access this Website (including your Players Account), to place Bets, play on any game, make deposits or withdrawals. You shall have no recourse and BetCabana shall have no liability as a result of any such termination. All provisions of these Terms and Conditions relating to warranties, confidentiality obligations, proprietary rights, and limitation of liability shall remain effective despite such termination. If your access is terminated and you believe you have remaining funds in your Players Account, please contact us at the email and or contact details provided at the end for resolution.
Cabana Marketing Services Inc. will seek criminal and contractual sanctions against any case of fraud, dishonesty or criminal acts customer and / or reseller concerned. Cabana Marketing Services Inc. will withhold payment for each client where any of these offenses is suspected.
The client shall indemnify and hold Cabana Marketing Services Inc. in advance and be liable for any costs, expenses, damage or losses incurred by us (including any direct, indirect or resulting losses, loss of profit or name damage) directly or indirectly arising from the fraud, dishonesty or criminal action of the client.
Cabana Marketing Services Inc. reserves the right to retain payment during the period of the investigation. Release will only be made when written formal confirmation is received from the suitably authorized investigating body.
WITHHOLDING PAYMENT AND THE RIGHT TO OFFSET LIABILITY
Cabana Marketing Services Inc. reserves the right to withhold payment and to declare bets void on an event if they have evidence that any of the following situations has occurred:
- The integrity of the event has been questioned;
- Some price(s) or the joint commitment is / are manipulated;
- The game is manipulated.
Proof of the above may be based on the size, volume or pattern of bets placed with any or all of the bet channels. Decision taken by the relevant managing body of the sport in question (if any) will be decisive. (if a score differs on external sites, the majority of sites will be used). If a client, due to whatever reason, owes money to Cabana Marketing Services Inc., we reserve the right to take this into consideration before making the payment to that client.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
GOVERNING LAW
These Terms shall be governed by and defined following the laws of The Co-operative Republic of Guyana and yourself irrevocably consent that the Courts of The Co-operative Republic of Guyana shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
DISPUTE RESOLUTION
Binding Arbitration
Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by The Supreme Court of Judicature of Guyana according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be One (1). The seat, or legal place, of arbitration shall be decided. The language of the proceedings shall be English. The governing law of the contract shall be the substantive law of The Co-operative Republic of Guyana.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
DISCLAIMER
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
CABANA MARKETING SERVICES INC. DOES NOT PERMIT THE USE OF ITS NAME, GRAPHICS OR LOGO IN ADVERTISING AS AN ENDORSEMENT FOR ANY PRODUCT OR SERVICE, OR FOR ANY PURPOSE, COMMERCIAL OR OTHERWISE, WITHOUT PRIOR WRITTEN APPROVAL
DISCLAIMER OF ENDORSEMENT: CABANA MARKETING SERVICES INC. MAY FROM TIME TO TIME DISTRIBUTE CONTENT SUPPLIED BY THIRD PARTIES. ANY OPINIONS, ADVICE, STATEMENTS, SERVICES, OFFERS, OR OTHER INFORMATION OR CONTENT EXPRESSED OR MADE AVAILABLE BY THIRD PARTIES, INCLUDING INFORMATION PROVIDERS, USERS, OR OTHERS, ARE THOSE OF THE RESPECTIVE AUTHOR(S) OR DISTRIBUTOR(S) AND DO NOT NECESSARILY STATE OR REFLECT THE OPINION OF CABANA MARKETING SERVICES INC. AND SHALL NOT BE USED FOR ADVERTISING OR PRODUCT ENDORSEMENT PURPOSES. REFERENCE HEREIN TO ANY SPECIFIC COMMERCIAL PRODUCTS, PROCESS, OR SERVICE BY TRADE NAME, TRADEMARK, MANUFACTURER, OR OTHERWISE, DOES NOT CONSTITUTE OR IMPLY ITS ENDORSEMENT, RECOMMENDATION, OR FAVORING BY CABANA MARKETING SERVICES INCORPORATED.
LIMITATIONS OF LIABILITY
- BetCabana does not guarantee constant availability and functionality of all products. Bet Cabana cannot be liable to the customer for any damages, loss or lost profits incurred by the customer on the basis of the non-availability of the products offered by BetCabana
- BetCabana accepts no liability for transmission, input and / or analysis errors. In particular, BetCabana reserves the right to correct in its sole discretion obvious errors such as mistakes concerning odds or events / teams / etc... If BetCabana does not fix the error, the event is evaluated as having a probability of 1.00.
- In no case is BetCabana liable for any loss or damage caused by incorrect, delayed, manipulated or improper data transmission over the internet. BetCabana takes all legally required and technologically reasonable steps to protect customer data stored on BetCabana. Despite the implementation of these measures BetCabana cannot be held responsible for the monitoring and handling of customer data by third parties or damage, loss or other disadvantages arising in connection therewith.
- The customer is fully liable for any damage or loss that BetCabana incurs regarding the violation of these T & C's or any other provisions which applies to betting, gaming or gambling. The customer indemnifies BetCabana against all claims of third parties arising from such conduct.
- BetCabana is not liable to the customer for any damages or loss that took place outside the normal and foreseeable control of BetCabana when the event took place. Liability for any loss or damage caused by slight negligence is excluded. BetCabana is not liable for any lost profits.
- It is solely for the assessment of BetCabana to refuse individual bets or to limit the wagering.
- BetCabana reserves the right to change the odds at its own discretion before bets are placed. The odds will not change after a bet, i.e. the odds remain stable.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE PRICE OF A BET/ STAKE OR THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR BETCABANA.COM.
INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
Links to Third Parties
This Website may contain links to third party websites. These links are provided solely as a convenience to you. If you click on any of these links, you will leave this Website. Cabana Marketing Services Inc. does not control, and is not responsible for, any third party websites or their content. Therefore, Cabana Marketing Services Inc. does not endorse or make any representations about third party websites, or any information, products, or materials found there. If you access any of the third party websites linked to this Website, you do so entirely at your own risk.
Due to the design of the Internet, Cabana Marketing Services Inc. cannot guarantee that communications between you and Us will be free from unauthorized access by third parties or will be secure. By agreeing to these Terms and Conditions, you expressly agree that your use of this Website is at your sole risk, and you agree that Cabana Marketing Services inc. shall not be liable if a security breach occurs, or for any loss or damage resulting from security breach, or if this Website malfunction, except as required by law.
POTENTIAL DISRUPTIONS TO OUR WEBSITE
Access to this Website may from time to time be unavailable, delayed, limited or slowed due to, but not limited to, the following:
- scheduled daily maintenance;
- emergency (unscheduled) maintenance;
- hardware failure, including but not limited to, failures of computers (including your own computer), servers, networks, connections, and other electronic and mechanical equipment;
- software failure, including but not limited to, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
- overload of system capacities;
- damage caused by severe weather, earthquakes, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters;
- interruption (whether partial or total) of power supplies or other utility or service (including the Internet);
- other similar disruptions.
NOTICES AND AMMENDMENTS TO THESE TERMS
Notices to our players will be processed in the following manner, unless otherwise indicated.
Additional Terms:
- A) Courtesy Translations
These Terms were written in English (US). To the extent any translated version of these terms conflicts with the English version, the English version controls.
- B) E-mail Practices
By creating a Players Account, you acknowledge and agree that we may send you e-mail containing information about Cabana Marketing and Services Inc./ BetCabana such as games and promotions.
TRANSACTION GUIDELINES
The listed rules apply for both POS and Online, unless otherwise stated.
Rules for betting
Minimum stake shall be GYD$1, unless otherwise indicated when placing your bet, for all sports markets that BetCabana has to offer unless indicated otherwise on the coupon. The maximum pay outs shall be GYD$15,000,000.00 on any given winning ticket.
GAME RULES
- The challenge for the player is to predict different outcomes for the offered markets within regular time. The player can place single bets or a combination bet of unlimited matches on a coupon.
- When placing a bet, the customer confirms that it has no prior knowledge of the outcome or the course of the sporting event in question.
- Combinations consisting of two or more matches can be chosen from any of the matches on the provided program.
- The winning amount is calculated as follows: the odds of the matches are multiplied with each other and then with the stake.
- If the match on which the bet is placed is not performed as specified on the match list (e.g. change of place or against another opponent), the bet is void and the bet will be refunded. If the home team voluntarily renounces its home advantage, if the ground of the home team is out of action or if the event is transferred to a neutral terrain, the bet remains valid.
- For Pre Match: If the bet is placed after the match has begun, the bet is void (odd is placed on 1.00). For Live Betting: If a bet is placed after the result for the chosen bet type is already known, the bet is void (odd is placed on 1.00).
- At a bet of a TIP match, or 3-way or 2-way, extra time and penalty shootouts have no effect on the result after the regular playing time, unless otherwise stated (varies by sport).
- If a match, for whatever reason, does not take place as planned or ends without an official score and is not commenced within 24 hours, the bets will be refunded/recredited, unless otherwise stated. For soccer matches which are postponed between 24 and 48 hours after the original kickoff time, the customer can decide to participate or to cancel the match. This decision should be made before the start of the match. If there is no decision made, the bet will stand
- Bets are paid taking into consideration any win limit that may exist.
- The principle “play or pay” applies to all bets, i.e. if the starter on whom the bet is placed does not play, for whatever reason, the bet is lost when the match takes place. Tennis is an exception to this rule, as the bet is refunded if the player does not play (probability of 1.00).
- If, in a multiple bet, a starter on whom a bet has been placed does not participate in an event, or if one of the events on which bets are placed, is cancelled, suspended or revoked, or for other reasons the relevant event did not play later than 2 days after the end of the calendar day, the game is calculated with odds of 1.00. Bets on baseball form the exception to this rule; if a match does not take place on the same calendar day, the game is calculated at odds of 1.00. The same applies to events wrongly mentioned in the betting program (odds list) (wrong choice of venue), but not in the case when a team decides to relinquish its home advantage, if the ground of the home team is out of order or if the event is transferred to a neutral ground. If none of the starters, who also wager in a multiple bet, participates in the event or if all the events on which bets are placed are vented in a multiple bet, suspended or cancelled or if they do not occur for any reason whatsoever, and the event is not to be transferred as described above, the stakes will be refunded.
- The same match pair may not be combined more than once. (Also applies to handicap bets, final result bets, and special bets).
- For Head to Head betting, both starters must take part in the bet event. If one or both do not participate in the event, then all bets will be void. If both participants fail to participate in the Head-to-Head bet (such as, but not limited to, any of them reaches the goal), then both participants will be evaluated as incorrect. If a runner does not qualify for the 2nd round, then it is not regarded as a drop-out.
DEPOSITS AND WITHDRAWALS
- The Maximum Deposit to the BetCabana.com site is GYD$500,000.00
- The Maximum Payout from the BetCabana.com site is GYD$10,000,000.00. This includes All Single Bets made by the same account, All Multi, Combination and Parlay Bets.
- Minimum Bet or Stake for All Sports Betting Markets is GYD$1.00 unless otherwise indicated at the time of bet placement.
BETTING ACTIVITIES
Results
In case of football and other sports bets will be settled immediately after the match or the event has ended on the official result published as by the Press Association (PA). If the PA amends its decision after this period, all bets will remain in place according to their original result. If the result from the PA is not immediately available, the result as published immediately after the match or the event by the official of the governing body can be used for billing purposes. All corrections or modifications after this result will not apply for settlement purposes.
Per individual event related contingencies
As Cabana Marketing Services Inc/ https://www.betcabana.com offers several options for betting for the same game (e.g. Correct Score, maker of the first goal, etc.) they cannot be accumulated to a combined wager whose outcome is interconnected except in those cases where for score forecasts special fixed prices are made available.
Acceptance time Sport betting
For Pre Match: Bets will be accepted until FIVE (5) MINUTES before the published or actual kick-off time whichever happens first.
For Live Betting: From the moment odds for a specific match are available on the website, bets will be accepted. Cabana Marketing Services Inc. reserves the right to remove matches that are offered for betting, at any desired time. Markets would be closed off when they become no longer available.
Errors
Cabana Marketing Services Inc. makes every effort to prevent that errors are made when accepting bets. However, if due to human error or technical problems a bet is accepted at an incorrect price (including the odds, handicap provisions, and other terms and conditions or particulars of the bet), Cabana Marketing Services Inc. will finally determine the correct price; Prices available in the general market are taken into consideration at the time the bet was placed, including the prices of other companies offering bets. In such case, the best market price will be adopted.
Please see the example below:
If the price is fixed as 100-1 when the price on the overall market amounts to 10-1 all winning bets will be paid according to the price on the global market.
If in Handicap provisions (as a bet type) a handicap is clearly awarded wrong, all bets on the match will be Void.
The normal placement of the correct handicap-odds would be presented as in the table below.
FOOTBALL
Handicap +2.5
Code
Time
Live
Home
Away
A
x
B
H
Russia Premier League
7560
13:15
YES
Rubin Kazan
Krylya Sovetov
2.2
3.15
3.5
0*2.5
However, if a handicap is inserted incorrectly, as in the table below, all bets on the game (s) will be void and fair rule will apply.
FOOTBALL
Handicap +2.5
Code
Time
Live
Home
Away
A
x
B
H
Russia Premier League
7560
13:15
YES
Rubin Kazan
Krylya Sovetov
2.2
3.15
3.5
0*25
Dead heats
"Dead heat" is the explanation of the fact that occurs when two or more selections in an event finish in a tie and cannot be separated. If, in any event a "dead heat" between two selections is declared, half of the bet will be awarded to the selection with full odds and the other half are considered lost. If more than two "dead-heats" are declared, the bet will be proportioned accordingly and divided by the number of participants for the dead heat before being paid out at the original odds. The Stake is adjusted.
Accounting period of Soccer betting
For Pre Match: Bets will be accepted until the announced sales closing as specified for specific match (normally 5 minutes before kick-off). For Live Betting: Normally bets will be accepted until the match is concluded.
Bets accepted after the actual Kick-Off
For Pre Match: Bets made after the actual kick-off will be regarded as illegal even if they are accepted by the terminal, and a bet slip has been printed.
For Live Betting: Bets made after the match is finished or after the outcome for the chosen bet type/ market has been declared, will be regarded as illegal even if they are accepted by the terminal, and a bet slip has been printed.
A bet slip that involves an illegal bet will be considered void without a right of refund. Cabana Marketing Services Inc. may nevertheless, in its sole discretion, allow to refund some individual bet in some cases.
Bets accepted on earlier than scheduled games played
If the kick-off time of a certain match is officially early (earlier played than planned) the bet will be considered void and will be paid on the basis of 1:1.
Deviations
BETCABANA will be doing everything to ensure that no deviations occur between the games data printed on the betslip as recorded in the central system. However, if due to human error or a problem with the system a bet is accepted with data that differ from the data stored in the system, the data in the system will apply. By effectively placing a bet, the player is deemed to have agreed to accept the data into the central system as properly and right.
Cancelled Bet slips
Once in the system as deemed cancelled ticket, even if the cancellation is the result of a human error or a system problem will not be entitled to any payment. In some cases, at the discretion of BETCABANA, the company can decide to refund the player the amount paid for the cancelled bet slip.
Not in the system recorded bet slips
Once due to human error, system failure, or any other problem, not in the central system recorded ticket will be considered void and the ticket of the holder shall be entitled to a refund of the amount paid for that bet slip.
Bet slips recorded in the central system after termination of the event
A bet slip recorded in the central system after termination of the event will be considered as illegal, from fraud emerged bet.
Damaged Bet slip
The original bet slip is the only valid proof of ownership of a certain bet. It is not possible to provide copies of a sport betting slip for payment. Players must keep their tickets in good condition. Mutilated or worn out bet slips especially, but not limited, also the ID and the barcode will not be accepted as valid evidence and will not be paid.
Payout of winning Bet Slip
Winning bet slip will normally be paid on the day after the last match mentioned on the ticket. Unless otherwise specified by BETCABANA
Validity of Bet Slip
A Bet Slip is valid for 30 days from the date of purchase (the date printed on slip).
Status of tickets by seller’s mistakes and mismanagement
The sellers of BETCABANA auctions/ Betshop Owners and their associates are normally self-employed external service providers. They are not representatives of BETCABANA or official agents (unless employed directly by the company). BETCABANA will sustain every effort to train salespeople and to get them where they are able to comply with company procedures. BETCABANA apologizes in advance for any misconduct of its vendors and undertakes to take the matter to appropriate and prompt corrective action. However, BETCABANA will not be liable for any damage resulting from errors or mismanagement of the sellers.
ONLINE RULES
In the following terms and conditions, https://betcabana.com is referred to as “BETCABANA” all references to the “customer” refer to users of” https://betcabana.com”
General rules
- Registration on the site, any use of the services provided and all bets / wagers accepted by BETCABANA are subject to the terms and conditions (hereinafter referred to as "T & Cs" or "Terms and Conditions").
- BETCABANA always reserves the right to change these general conditions by notification to the customer. Changes take effect automatically after they are published on the website. All versions include the version number and date of change of validity. The customer is responsible for reading all the versions regularly to check for changes or modifications which have been made.
- All the provisions laid down in these T & Cs apply to all the products and services offered, unless otherwise indicated.
- When placing a bet or participating in a game of chance the client accepts the validity and applicability of these T & C's in their current version.
- All data, text, images, melodies, videos, images, trademarks, software, or applications that are posted on the site are the property of BETCABANA or provided to BETCABANA for use under a valid license; the customer has no rights with respect to the above items.
- BETCABANA always reserves the right not to offer certain games, bet types or tournaments on the website.
The Client
- The customer confirms that he/she has the minimum age for participation in sports betting and all other products and services offered by BETCABANA in accordance with its domestic law, and that he/she has the necessary legal capacity. If there is no legal requirement in the respective jurisdiction, the minimum age is 25 years.
- The customer confirms that the money used to BETCABANA does not come from prohibited sources and that he does not use the account for possible criminal activities in the applicable legal system.
- If a minor player is identified, his bet account will be blocked immediately. If a minor still succeeds in depositing money, all deposits and profits will be forfeited.
- Bets successfully placed at BETCABANA are confirmed with a message “Your bet has been accepted”. This message has no effect on the place or time when the agreement is closed.
The Account
- To use the services offered on BETCABANA, the customer must have a valid 'betting account (account for placing bets / participating in the betting / gambling, hereafter' betting account) with sufficient resources. Depending on the credit on this account, the customer can place bets directly.
- Customers may open only one account. Opening multiple accounts is not allowed. If we have justifiable reasons to suspect that one of our customers has opened multiple accounts with us, e.g. in order to avoid stakes, deposit or the winning limits, we reserve the right at our discretion to freeze that customer's accounts or to close the account immediately and the customer will lose all his winnings. Customers should also note that their original deposits will not be refunded.
- By clicking the button "Register" on our registration page the customer will be redirected to our registration form. This form contains the mandatory introduction of account details including phone number, a valid email address (Optional) and password. The customer is also asked to confirm that he / she is over 25 years old and that he / she has read our general policy and our Terms and Conditions. If all the required fields are filled press the "Submit" and an OTP (One Time Password) Pop up will appear. The customer will receive an SMS with the embedded OTP-Code on the registered phone number and be required to fill the code in the OTP Pop-up and click “Submit”. The customer will automatically be logged in on the new account.
- Upon registration, the customer undertakes:
- To register with complete, first and last name;
- To subscribe with the correct residential address;
- To register with a valid email address;
- To register with a properly fixed telephone / mobile number.
- The customer is obliged to ensure that data is complete and up-to-date. Only the customer is liable for damage or other disadvantages resulting from ignoring this provision and therefore he indemnifies BETCABANA completely.
- Customers have the right to close their account without giving reasons. To do this, the customer must notify BETCABANA via email. Once BETCABANA has received this email the customer's account is closed accordingly.
- The customer as the sole and exclusive owner of the betting account remains responsible for protecting the privacy of the data of this account and shouldn’t allow third parties access or use of his/her account. An account cannot be transferred to third parties or pledged. If the customer allows third parties to use his/her betting account, BETCABANA reserves the right in its sole discretion to immediately terminate or suspend the account.
- If the betting account is used by third parties, with or without the consent of the customer, the customer will alone bear full responsibility. BETCABANA is not liable for any damage or loss incurred by the customer and / or third parties by using the betting account.
- Before data can be transmitted over the internet, the customer must use a code allocated to himself/herself (betting account and password, each password can be changed by the customer). The betting account and password should always be kept secret, since all account transactions will be charged to the customer as soon as the betting account and password are specified.
- In order for an online bet to be valid, the credit of the betting account - which can be monitored by the customer – should at least have the value of the stake.
- In the case of obvious errors in the adjustment of the customer balance, BETCABANA has the right to make the necessary changes.
- BETCABANA strictly prohibits the use of robotic, mechanical or electronic, or other devices to make automated decisions in any game, whether such use is or is not tested or affected by a customer or by a guest or by third parties.
- BETCABANA reserves the right to close an account at its sole discretion whether to impose unilateral limits for the game or winning or exclude the player fully or partially from products or services.
- "Inactive Account" means the account of the players who do not login/ or log out for a period of longer than 60 consecutive days. The consequence of this is that your account id deactivated, which has an immediate effect on your current balance, which is set at 0.00
- Various requests and customer complaints are handled via email, telephone and via live support; Contact details can be found on the website.
BETCABANA reserves the right to regularly offer different types of bonuses, contests or promotions. The customer will be informed in advance of the respective conditions for participation and use either on the website (www.betcabana.com) or by e-mail or other means. By participating, the customer confirms that he has read these conditions and that he accepts these conditions. Bonuses can never be directly paid or be transferred to another betting account. However, the profit from the use of the bonus may be paid under conditions of participation and use.
Account verification: Customer is asked to conduct a password reset (in person) for verification purposes. Once the password can be reset by the customer "receiving the OTP & changing the password", we can then further assist with the requested transaction for the customer.
In certain cases, BETCABANA also reserves the right to Call the Mobile Number or check MSISDN to verify valid ownership before assisting further.
BETBUILDER OR SAME GAME MULTIPLE (SGM)/PARLAY (SGP) RULES
For all sports, a BetBuilder or SGM bet is the aggregate bet comprised of all constituent selections. Any reference to a ‘bet’ within this document refers to the entire contents of a BetBuilder bet slip. Any reference to a ‘selection’ refers to one selection within the related bet.
AFL / AUSSIE RULES
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Aussie Rules bets will be settled.
1. SELECTION AND BET RESULTS
All AFL SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a quarter or half finishes scoreless, then goal or point-scoring selections such as First or Last Goalscorer for that period will be settled as losers.
2. EXTRA TIME
All AFL matches will be settled on the official declared result including any extra time.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void. For instance, a selection on a certain player to kick a goal in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or interchange/emergencies) and never took the field, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to kick a goal, in a game where the required points have been reached and the player did kick a goal before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first goal-scorer selection, in a game where a different player kicked the first goal and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided
BASEBALL
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Baseball bets will be settled.
1. SELECTION AND BET RESULTS
All baseball SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
For instance, selections on a team to win a match where the game finishes in a tie or draw, whether the final result has been determined with or without extra innings, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. This will not be relevant to MLB as extra innings are played until a team wins, but may be applicable to other baseball leagues or competitions as per their individual competition rules. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not.
If one or more selections in any bet are resulted as void due to the player(s) in question not participating in a game (as per section 4), the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponements) will be resulted according to the rules outlined in sections 7 and 8 of this document.
2. EXTRA INNINGS
All baseball matches will be settled on the official declared result including any extra innings. All team and player statistics accrued during extra innings are included for the purposes of bet settlement.
3. LISTED / DESIGNATED / NAMED PITCHERS
BetBuilder baseball bets do not include and are not reliant on listed/designated/named pitchers. If either or both originally announced starting pitchers in a game are scratched or replaced by other pitchers, prior to the match commencing and after any bets have been placed, those bets will stand.
Where pitchers may have been listed in or relative to the display of any selections, these will be treated as indicative only, and will not affect or prevent the application of this rule. Selections specifically involving a pitcher who does not play (and therefore bets including those selections) will still be voided as per the rules for player-specific markets in section 4.
4. PLAYER-SPECIFIC MARKETS
If a player does not participate in a match, selections specific to that player (and therefore the entire bet) will be void. This rule is applied as follows:
1. Selections on hitting / batting markets will be active if the player in question gets at least one plate appearance. If the player does not appear at the plate, these selections will be treated as void.
2. Selections on base stealing markets will be active if the player in question enters the game at any point. This includes making a plate appearance but also playing as a fielder, defensive substitute, pinch-runner, and so on. If the player does not enter the game in any such capacity at any point, these selections will be treated as void.
3. Selections on pitching markets will be active if the player in question throws at least one pitch in the game. If the player does not do so, these selections will be treated as void.
Player selections will be considered active or void per the rules above, regardless of whether a selection may reference a specific period of a match. For instance, a selection on a certain player to get 1+ hits in the first 5 innings of a match would be active (and therefore settled as a loser) if that player only entered the game as a substitute after the 5th inning, and made his plate appearance(s) from that point. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or bench) and thus did not make any plate appearances, the selection and therefore bet would be void.
5. 7 INNINGS GAMES / DOUBLE HEADERS
Where baseball games have been originally scheduled prior to commencement to be played for fewer than 9 innings (e.g. 7 innings games for MLB double headers), matches will be settled as normal in accordance with the rules outlined in this document (i.e. treated as regular rather than reduced-innings matches).
6. POSTPONED AND INCOMPLETE MATCHES
If a game does not commence on the scheduled calendar day of the officially listed start time (local stadium time), all bets on the match will be void.
If a game is suspended after it has commenced, and is then resumed within 36 hours (inclusive) of the original start time, all bets will stand.
If a game is suspended after it has commenced, and is resumed more than 36 hours after the original start time or not at all, it will be treated as an abandoned game and settled under the rules in sections 7 and 8 (all bets will be void apart from those which have already been irrevocably determined). This rule does not apply to playoff games; in the case of a suspended playoff or postseason tournament game, all bets will stand through any case of suspension, until the game is officially completed as per the relevant league/organisation.
7. REDUCED-INNINGS MATCHES
Where baseball games are shortened after the match has commenced (e.g. innings reduced due to bad weather), they will be settled according to the following rules:
1. Bets will be void if they include at least one selection involving a player who does not participate in the game, as per the rules outlined in section 4. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within a bet on the game is already a winner where the fact of reduced innings had no impact on the outcome of each selection, the bet in its entirety will be treated as a winner. For example, a 2-leg bet containing an over total runs selection and a certain player to hit a home run, in a game where the required runs total had been reached and the player did hit a home run, and where the match was played with reduced innings, will be treated as a winner. In this case, the game being played with reduced innings had no impact on either selection. The same would not apply to an under total runs selection where a game is shortened while the total score is still under the chosen number, as the reduced innings would impact that outcome.
3. If a single selection of a bet has lost and a match is then shortened, the bet will be treated as a loser, where regardless of the fact of reduced innings, the selection(s) in question had been irrevocably concluded. For example, a bet including a first team to score selection, in a game where the other team scored first and the match was subsequently then played with reduced innings, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently shortened or not.
4. If there are no losing selections within a bet and at least one void selection on a match where innings are reduced after commencement, the bet will be treated as void. This rule applies where one or more selections are effectively undecided after the reduced number of innings have been completed, and may still have won or lost if the full amount of innings had been completed as scheduled. For example, a bet including an over total runs selection, in a shortened game concluded while the total runs are still below the required amount, will be treated as void. In this case, the total runs selection was still undecided and may have won or lost but for the shortening of the match, so the selection and therefore bet will be voided.
5. The only exception to the rules above is the Match Winner / Money Line / Head-to-Head market result. This will be settled according to the official league result of the match – if a game with reduced innings still ends in an official win/loss result per the relevant league, the Match Winner market will be settled as such.
Matches concluded after 8.5 innings (where the home team is ahead after 8.5 innings and the match is ended there) are not treated as shortened matches. They will be settled as per normal settlement rules and not by the rules presented in this section for matches with reduced innings. This also applies to games scheduled to be 7 innings which finish after 6.5 innings with the home team ahead.
8. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the scheduled calendar day rule for postponed matches as described in section 6.
If a game is abandoned after commencing, but still ends with an official win/loss result per the relevant league/organisation, it will be settled under the rules in section 7 for reduced innings matches. This will include the settling of that official result under subsection 7.5.
If a game is abandoned after commencing and is not designated with an official win/loss result by the relevant league/organisation, it will be settled as per the rules in section 7 for reduced innings matches, but the Match Winner / Money Line / Head-to-Head market result will be settled as void.
9. VENUE CHANGES
If the venue of a match is changed from the one originally scheduled, bets will stand if the original home and away teams remain designated as such. If the venue is changed and the home and away team designations are reversed, bets placed under the original home/away listing will be void.
BASKETBALL
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Basketball bets will be settled.
1. SELECTION AND BET RESULTS
All basketball SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where it is a draw after overtime (or normal time if no overtime is to be played), even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. This will not be relevant to NBA or NBL matches as they play repeated overtime periods until a team wins, but may be applicable to other basketball leagues or competitions as per their individual competition rules. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not.
2. OVERTIME
All basketball matches will be settled on the official declared result including any overtime.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include overtime periods if they occur. For example, a total second half points selection would include the points scored in both the second half and any overtime periods played.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player enters the court as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the court during a match, selections specific to that player will be void. For instance, a selection on a certain player to score 10.5+ points in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the court during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or bench) and never took to the court, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet entered the court as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score 10.5+ points, in a game where the required points have been reached and the player did score more than 10 points before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first player to score selection, in a game where a different player scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
CRICKET
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Cricket bets will be settled.
1. SELECTION AND BET RESULTS
All cricket SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a tie or draw, regardless of whether the final result has been determined with or without extra innings or Super Overs, and even where the tie or draw may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Team to hit most sixes’ selections where neither team hits a six will be settled as losers, regardless of whether a ‘Neither team will hit a six’ selection was available as an alternate selection or not. If an innings finishes without any wickets being taken, then wicket-taking selections such as ‘First wicket-taker’ for that innings will be settled as losers. ‘Dead heat’ results such as ‘Player to top-score for his/her team’, where the highest score on the team was jointly reached by two more or players, will likewise be settled as losers.
2. EXTRA INNINGS / SUPER OVERS / ONE-OVER ELIMINATORS
BetBuilder bets placed on cricket matches are not inclusive of any extra innings, Super Overs, One-Over Eliminators, or equivalent methods for determining winners of tied matches. Match winner selections, along with all other markets, will be settled inclusive only of the regular match innings (i.e. 20 overs per team for Twenty20 games – if a match is tied and goes to a Super Over, the match will be settled as a tie, regardless of the outcome of the Super Over).
3. REDUCED / LIMITED OVERS
Any reduced amount of play in a cricket match (one ball or more), due to weather or any other causes, will cause all currently active betslips to be voided. For the purposes of this rule, an active betslip is one that has not already achieved a settlement status at the time of the confirmation of reduced overs, as per the same parameters in Section 6 of this document relating to betslips in abandoned matches.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player participates as an active player at any point of the relevant match, regardless of whether the selection in question references a specific phase of the match (i.e. batting/fielding/bowling) that the player may not have participated in. If a player never participates in the match at any point as an active player, selections specific to that player (and therefore the entire bet as per Section 1) will be void. For instance, a selection on a certain player to hit a six or take a wicket would be active (and therefore settled as a loser) if that player only participated in the game as a substitute fielder, and did not bat or bowl in the match.
However, if that player was injured shortly before the game commenced, was withdrawn from the team and never took the field, or was an unused substitute, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
Matches where the start date/time has been altered well in advance (e.g. to ease fixture congestion) may not be classified as postponed, at BetConstruct’s discretion. Decisions made in this regard will be communicated to all clients by BetConstruct in a timely fashion.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet entered the match as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total runs selection and a certain player to hit a six, where that runs total has been reached and the player in question did hit a six before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total runs selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a team to win the toss selection, where the other team won it and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total runs selection, in a game abandoned while the total runs are still below the required amount, will be treated as void. In this case, the total runs selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
5. As per Section 3 of the document, the parameters for betslips in abandoned matches also apply to matches where total overs are reduced. As such, at the time of confirmation of the reduction, bets where every selection has already won or at least one selection has irrevocably lost will be resulted as winners or losers respectively, and all other bets will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
8. SPECIFIC MARKET RULINGS
1. Retired batsman – in the event of a batsman retiring for any reason, all relevant batting markets for the batsman will be settled on his or her runs scored at the time of their retirement (as if they had been dismissed by the fielding team).
2. Total team runs – all team total run markets stand regardless of the outcome of the toss. For example, in a Twenty20 match, ‘Team A to score 150+ runs’ is settled (as a loser) even when Team B bats first and scores a total of 140 runs.
3. Who will be top scorer/bat for their team/in the match? – As per Section 1, any ties or dead heats in these markets will be settled as losing selections. If an unquoted/unpriced player is the top scorer, all selections in these markets will be settled as losers.
4. Who will take a wicket? – These markets concern bowlers taking wickets. Run outs will not be classified as wickets for either the relevant bowler or for the player who ran the batsman out. ‘Mankad’ run outs, whereby the bowler runs out the non-striking batsman prior to a delivery, do not count as wickets for the bowler.
5. Who will hit a four/six? – A four or six is any individual ball which the batsman scores four or six runs from, whether via boundaries or by running between the wickets. These runs must be attributed to the batsman (i.e. extras are not included).
6. A hat-trick to be taken in a match – A hat-trick is defined as a bowler successfully dismissing three batsmen with consecutive deliveries (with run outs not counting as dismissals for this purpose). The deliveries may be separated across different overs from the same bowler (e.g. wickets on the 5th and 6th balls of a bowler’s over, and another on the 1st ball of his very next over), but must be three consecutive deliveries by the same player
FOOTBALL/SOCCER
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Football bets will be settled.
1. SELECTION AND BET RESULTS
All football SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, a ‘Team A to win in extra time’ selection in a match that did not advance to extra time would be settled as a loser, as would a ‘Team to get most corners’ selection where both teams record the same number of corners. If a half, full match or relevant period of a match finishes scoreless, then goal-scoring selections such as ‘First player to score’ for that period will be settled as losers.
2. EXTRA TIME / PENALTIES
BetBuilder bets placed on football apply exclusively to the 90 minutes of regulation time plus injury time, unless it is explicitly stated the bet applies to extra time and/or penalties. Where such wording does exist, it will be applied on a selection-by-selection basis; that is, the remaining selections of the bet will be settled on the regulation plus injury time result. In the absence of such wording, bets will be settled on the match result after the 90 minutes of regulation time plus injury time. As such, a match tied after regulation and injury time, where one team goes on to win in either extra time or penalties, will be settled with the match result of a draw. Match officials determine whether the full 90 minutes and injury time is to be played or has been played.
3. DETERMINATION OF RESULTS / MATCH EVENTS
All markets will be settled on the result and events of a match as per the most authoritative immediately available sources. Resettling of markets may be undertaken at BetConstructs’s discretion where those sources contained errors that were later amended, but substantive retrospective changes to match results, such as dubious goals panels or results being reversed or overturned due to ineligible players, will not alter settlement of BetBuilder markets.
4. PLAYER-SPECIFIC MARKETS
If a player never enters the field of play during a match as an active player (i.e. a member of the starting eleven, or a substitute brought onto the pitch), selections specific to that player, and therefore the entire bet as per section 1, will be void. This rule refers to any player-related markets involving goals, cards, or any other individual statistics, and is supplemented by the period-related player selection rules in section 5.
5. BET PERIOD RULES
The periods below (1 – 6) are sections of matches that can be selected in conjunction with the markets listed in section 9. They are settled as per the following parameters:
1. 90 mins – This refers to the 90 regulation minutes of a match, plus injury time. Match officials determine whether the full 90 minutes and injury time is to be played or has been played. Any event occurring before the official start of the match, during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle do not count.
2. 1st 10 mins - This refers to the first 10 minutes of the match (00:00 to 09:59). Corners, penalties or free kicks awarded in this period but not taken until after 10:00 will not count. Any event that occurs after 10:00 or later within the match will not count. Any event occurring before the official start of the match does not count.
3. 1st half - This refers to the first half of the match only, including any injury time minutes played within it. Any event occurring before the official start of the match or during the half time break (any time after the whistle for half time) will not count.
4. 2nd half - This refers to the second half of the match only, including any injury time minutes played within it. Any event occurring before the second half (first half or during the half time break) or after the final whistle will not count.
5. Each half - This refers to an event happening in both halves of the match. If the chosen event happens in neither half, or within only one half of the match, this will be deemed a losing selection. Any event occurring before the official start of the match or during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle will not count.
a. ‘Each half’ player-related selections will stand if the player participates in any part of the first half of the match. If the player does not participate in the first half, then ‘each half’ player selections will be voided.
6. Either half - This refers to an event happening in one or both halves of the match. If the chosen event does not happen within the match this will be deemed a losing selection. Any event occurring before the official start of the match, during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle will not count.
a. ‘Either half’ player-related selections will stand if the player participates in the match at any point. For example, a selection on a player to score in either half will be settled as a winner if they score in the first half, but are substituted at half time or earlier, and do not participate in the second half at all. Either half selections on a player who does not participate in the match at all will be voided.
6. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 48 hours (inclusive) of the originally scheduled start time, all bets will stand. All bets placed on games played which commence more than 48 hours past the originally scheduled start time will be void. Once the 48 hours have expired, all bets are void and stakes will be refunded. Matches which have had their start time altered well in advance of their scheduled commencement (e.g. to accommodate live TV or tournament requirements, or to ease fixture congestion) may not be classified at postponed, at BetConstruct’s discretion. BetConstruct will inform all clients in a timely fashion of all instances in which such discretion has been applied.
7. ABANDONED MATCHES
Matches will be deemed as abandoned if they commence, but then do not reach their natural conclusion within 48 hours of the originally scheduled start time. Per section 6, matches where a referee removes the players from the field of play for a period of time, but the remaining minutes of play take place within 48 hours of the original start time, will not be regarded as abandoned.
If a match is abandoned prior to commencement, it falls within the 48-hour rule for postponed matches as described in section 6. If it is abandoned after commencing but before its natural end point, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet participated in the match as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the match is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total goals selection and a certain player to score, in a game where the required goals total had been reached and the player did score before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total goals selection where a match is abandoned while the total goals are still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total goals selection, in a game abandoned while the total goals are still below the required amount, will be treated as void. In this case, the total goals selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
8. VENUE CHANGES AND NEUTRAL VENUES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
For matches played at a neutral venue, all bets will stand regardless of the order in which the teams are listed, and of whether or not the game is or had been explicitly listed as being played at a neutral venue.
9. SPECIFIC MARKET RULINGS
1. Who will win? – You are betting on the result, i.e. Team A, Draw or Team B.
2. Who will score? – You are betting on whether a nominated player will score a goal. Own goals do not count towards this market.
3. Who will get carded? – You are betting on whether the nominated player will receive a yellow or red card. Only cards shown to players currently on the pitch within the match will count. Cards shown to managers, players on the bench or after the match do not count.
4. How many match/team corners? – You are betting on whether the total number of corners will be above or below the numbers quoted. Only corners that are taken will count. Corners that are indicated as given but subsequently not taken will not count. If a corner is retaken, it will only count as one corner. Corners in extra time do not count towards the total.
5. How many team goals? – You are betting on how many goals a nominated team will score. Own goals committed by the opposing team are included in the settling of this market.
6. How many match/team booking points? - You are betting on whether the total number of booking points is above or below the stated total. Cards issued in extra time do not count towards the total, nor do booking points received before kick-off and/or after the final whistle. Only cards shown to players currently on the pitch will count. Cards shown to managers or substitutes do not count towards the total.
a. Yellow card = 10 & red card = 25 booking points respectively. If a player receives 2 yellow cards and is consequently shown a red card, the player receives a total of 35 booking points.
7. How many match/team cards? – You are betting on whether the total number of cards is above, below or equal to the stated total. Extra time does not count towards the total nor do booking points received before kick-off and/or after the final whistle. Only cards shown to players currently on the pitch will count. Cards shown to managers or substitutes do not count towards the total.
a. Yellow card = 1 & red card = 2 respectively for the purposes of this market. If a player receives 2 yellow cards and is consequently shown a red card, the player receives a total of 3 cards. No player can receive more than 3 cards for settlement purposes. A player receiving a yellow card then a straight red card receives 3 cards for settlement purposes. A straight red on its own counts as 2 cards for settlement purposes.
8. What else will happen/What else will happen to a team? – You are betting on whether a nominated event will occur either in the match or to a selected team respectively, such as:
a. Penalty awarded – Whether a penalty will be taken (and subsequently missed/scored). Penalties awarded but rescinded, for any reason, and subsequently are not taken will not be deemed a winning selection.
b. Penalty missed – Whether a penalty will be missed. This is any penalty taken that does not result in a goal from that kick directly. If a penalty is ordered to be retaken, the original penalty will not count towards any official settlement. Only a completed penalty outcome is applicable. If a penalty rebounds from either the woodwork or the goalkeeper and is touched again before a goal is awarded, this will be deemed as a miss.
c. Penalty scored – Whether a penalty will be scored. This is any penalty taken that results in a goal directly from this kick. If a penalty rebounds from either the woodwork or the goalkeeper and is touched again before a goal is awarded, this will be deemed as a miss. Penalties awarded but rescinded and subsequently not taken will not be deemed a winning selection.
d. 2+ penalties awarded – Whether two, or more, penalties will be taken (and subsequently missed/scored). Penalties awarded but rescinded and subsequently not taken will not be deemed as a penalty awarded.
e. 2+ penalties scored – Whether two, or more, penalties will be scored. Penalties scored but ordered to be retaken, the original penalty will not count.
f. Free kick goal – Whether a free kick will be scored. Any bets involving free kick goals must be scored directly from a free kick. Penalties do not count. The player taking the free kick must be the scorer of the goal.
g. Header goal – Whether a header will be scored over the course of the match. A headed goal is a goal that is classed as coming off the player’s head or shoulder, whether it is intentional or not. Own goals are excluded.
h. Outside box goal – Whether a goal will be scored from outside of the 18-yard box/penalty area. Own goals are excluded. Any other method of goal scored from outside of the penalty area will count, including free kicks.
i. Own goal – Whether an own goal will be scored.
j. Sending off – Whether a player is sent off. Only cards awarded once the player is active in the match will count. Any cards shown after the final whistle do not count. A player to be sent off is settled as a winner for any active player that receives a red card, whether that is a straight red card or because of two yellow cards. If the red card is retracted, by VAR or otherwise, then this will not count as a winning selection.
k. Woodwork – Whether the frame of the goal is hit during active play. Instances where the ball hits the woodwork which result directly in a goal do not count as woodwork being hit.
l. Go to extra time – Whether the match will go to extra time after the 90 minutes, in applicable matches where extra time can be played.
m. Go to penalties – Whether the match will go to penalties/a penalty shootout, in applicable matches where penalties can be played.
n. Team clean sheet – Whether your nominated team will keep a clean sheet. For example, 0-0, 1-0 to your team, 2-0 to your team etc, would be winning outcomes.
o. First/last team to score – Which team will score the first or last goal. Rescinded and/or disallowed goals do not count. If no goals are scored in the match, these markets will be resulted as losers.
p. First/last corners – Which teams will be awarded and subsequently take the first/last corner in the match. If no corners are awarded in the specified period, these markets will be resulted as losers.
q. Most corners – Which team will take the most corners in the match. If the corner count is tied at the end of the match, this selection will be resulted as a loser.
r. First/last cards – Which team will be awarded the last card, yellow or red, in the match. If no cards are awarded in the specified period, these markets will be resulted as losers.
s. Most booking points/most cards – Which team will receive the most booking points or cards in the match. If no cards are awarded in a match, or the booking point/card counts are tied at the end of a match, these markets will be settled as losers.
t. Team woodwork – Whether the frame of the goal is hit by that team during active play. A team woodwork will still count if it is the defending team hitting their own woodwork with the ball. Instances where the ball hits the woodwork which result directly in a goal do not count as woodwork being hit
9. Which player will score first/last? – You are betting on which player will score the first/last goal within the match.
Own goals do not count. For example, if you have selected a player to score the first goal in the match and the first goal was an own goal, then the bet will be settled on the next goal that is scored. In this same scenario the scorer of the first goal that is not an own goal will be settled as the first goal scorer.
In relation to ‘Which player will score first’, if your player has not participated in the match at the point the first goal is scored, selections will be made void.
In relation to ‘Which player will score last’, If your player has participated in the match before or during the time the last goal is scored, related selections will stand.
If no goals or only own goals have been scored in a match, first and last goal scorer markets will be settled as losers, if the selected player(s) participated in the relevant periods of the match as described above.
10. How many player goals? – You are betting on whether the nominated player will score 1+/2+ or 3+ goals in the match. Own goals are excluded.
11. How will a player score? – You are betting on the method by which the nominated player will score, with the following options available (own goals are excluded for all):
a. Header – the nominated player scores a goal that is classed as coming off the player’s head or shoulder, whether it is intentional or not.
b. Free kick - the nominated player scores a direct free kick for their own team.
c. Outside of the box – the nominated player scores from outside of the 18-yard box/penalty area for their own team. A free kick scored from outside of the box counts as a winning selection.
d. Penalty – the nominated player scores a penalty for their own team. The goal must be scored directly from this penalty. A rebound from a penalty will not be classified as a goal scored by penalty.
12. Who will get carded or sent off? – You are betting on (for the carded element) whether a nominated player will receive a yellow or red card. For the sent off element, you are betting on whether a nominated player will receive a red card. Only cards awarded once the player is active in the match will count. Cards shown to players or officials who do not constitute active on-field players do not count. Any cards shown before kick-off, after the final whistle or during the half time period do not count. A player to be sent off is settled on any active player that receives a red card, whether that is a straight red card or two yellow cards and is therefore subsequently shown a red card.
13. What is the double chance? – You are betting on the match (or specified period) ending in one of the two displayed outcomes. For example, Team A/Draw would require the match (or specified period) to end with either Team A winning or a draw in order to be a winning selection.
14. Who will be ahead at half time / full time? – You are betting on the result of the match at half-time and at full-time. Both need to be correct in order for this to be a winning selection.
15. How will a team win? – You are betting on different markets relating to how a team will win, including:
a. Winning margin – By what margin the nominated team will win by.
b. Win to nil – Whether the nominated team wins to nil. For example, your nominated team winning 1-0, 2-0 etc would result in this being a winning selection.
c. Win from behind – Whether the nominated team wins the match (or specified period) after having been behind by at least one goal at any point within that period.
d. Win in extra time – Whether your nominated team wins the match in extra time. Your team must win the extra time period (2 x 15 minutes plus injury time, unless otherwise stated). If the match does not go to extra time, this market will be settled as a loser.
e. Win on penalties – Whether your nominated team wins the match after penalties/a penalty shootout. If the match does not go to penalties, this market will be settled as a loser.
f. Qualify – Whether your nominated team qualifies to the next round of fixtures in the specified tournament/cup/league
ICE HOCKEY
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Ice Hockey bets will be settled.
1. SELECTION AND BET RESULTS
All ice hockey SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where it is a draw after overtime (or normal time if no overtime is to be played), even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. This will not be relevant to NHL matches as they advance to shootouts after a tied overtime period (regular season) or play open-ended sudden death overtime (playoffs), but may be applicable to other ice hockey leagues or competitions as per their individual competition rules. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a period finishes scoreless, then goalscoring selections such as First or Last Goalscorer for that period will be settled as losers.
2. OVERTIME / SHOOTOUTS
All ice hockey matches will be settled on the official declared result including any overtime and shootouts. Goals scored in shootouts are disregarded for settlement purposes. The goal assigned to the score of a winning team after a shootout (e.g. the only goal in a game that finishes 0-0 after overtime and therefore 1-0 after the shootout) counts for the purposes of total game score and total team goal selections, but is not assigned to a player and does not count towards the settlement of any player scoring markets.
3. THIRD PERIOD MARKETS
All third period market selections do include overtime and the resultant goal from shootouts if they occur. For example, a total third period goals selection would include the goals scored in both the third period and the winning goal from either overtime or resulting from the shootout.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the rink as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the rink during a match, selections specific to that player will be void. For instance, a selection on a certain player to score in the third period would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the ice during the third period. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or bench) and never took the ice, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet entered the rink as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total goals selection and a certain player to score, in a game where the required goals have been reached and the player did score before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total goals selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total goals selection, in a game abandoned while the total goals are still below the required amount, will be treated as void. In this case, the total goals selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
MMA
The following section details the rules under which all singles and same game multi (SGM) BetBuilder MMA bets will be settled.
1. SELECTION AND BET RESULTS
All MMA SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. Where a bet includes a selection resulted as void for any reason (such as a fight being ruled no contest after it has commenced), the bet will be settled in accordance with section 4 of this document.
For instance, selections on a fighter to get the most knockdowns, in a fight which ends with zero knockdowns, and even where a tie or draw option may not have been offered through BetBuilder, will be settled as losers.
2. FIGHT WINNERS
The winners of MMA fights will be resulted based upon the official result announced in the ring. Appeals or changes made to the winner after that point will not result in the fight being resettled (unless the change in question came from human error in the announcing of the result in the ring).
3. POSTPONED AND ALTERED FIGHTS
Where a fight does not take place as scheduled, and subsequently commences on the same calendar date (local time) as originally scheduled, all bets will stand. All bets placed on fights which are postponed or delayed beyond the calendar date of the originally scheduled time will be void, and stakes will be refunded. The exception to this rule is where fights have been made available for betting using expected or nominal times/dates, in which case they will be updated to the official schedule once it has been confirmed.
A substitution for one or both of the fighters in a match will cause all bets to be void and stakes to be refunded.
A pre-fight change to the scheduled number of rounds in a fight will cause all bets to be void, and stakes to be refunded. For the avoidance of confusion, the fight may be subsequently reopened to betting through BetBuilder with the amended number of rounds; if it is, bets placed from the point of that reopening will stand.
4. NO CONTEST/ABANDONED FIGHTS
If a fight is rescheduled or cancelled prior to commencement, it falls within the 48-hour rule for postponed fights as described above. If it is abandoned or ruled no contest (NC) while the fight is ongoing, the following rules apply:
1. If every selection within a bet on the fight is already a winner where the fact of no contest/abandonment had no impact on the outcome of each selection, the bet in its entirety will be treated as a winner. For example, a 2-leg bet containing an over total knockdowns selection and one fighter to record a takedown, in a fight where the required knockdowns were reached and the relevant fighter did record a takedown before the fight was ruled a no contest or abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total significant strikes selection where a fight is ruled NC while the significant strikes total is still under the chosen number, as the abandonment would impact that outcome.
2. If a single selection of a bet has lost and a fight is then abandoned or ruled NC, the bet will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, a bet including a fighter to record under 1.5 takedowns, in a fight where he/she recorded 2 takedowns before the fight was subsequently ruled NC, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the fight was subsequently abandoned or not.
3. If there are no losing selections within a bet and at least one void selection at the time of a fight being ruled NC, the bet will be treated as void. This rule applies where one or more selections are still undecided at the point of the ruling/abandonment, and may have won or lost if the fight had been fully completed. For example, a bet including an over total significant strikes selection, in a fight ruled NC while the total significant strikes are still below the required amount, will be treated as void. In this case, the selection was still undecided and may have won or lost but for the NC, so the bet will be voided. Similarly, a selection on the fight to last over 1.5 rounds, or on the method of victory for the fight, will be resulted as void where the fight is abandoned/ruled NC before 1.5 rounds have elapsed.
5. TECHNICAL DECISIONS
Where a fight ends in a technical decision, fight winner will be settled as win/lose/draw, and Method of Victory will be settled as Decision. All other markets will be settled as per the abandonment/no contest rules above. Where selections have irrevocably concluded, they will be settled as a win or loss, but otherwise where they are undecided at the point of the fight stopping, and may have won or lost if the fight had been fully completed, they will be settled as void.
6. SETTLEMENT SOURCES
Settlements will be based upon the statistics and results provided by the official website of the event/league/competition/governing body (www.ufc.com for UFC).
7. SPECIFIC MARKET RULINGS
1. What will the method of victory be? – The methods of victory for this market include:
a. Knockout (KO):
i. A fighter retiring due to injuries
ii. The fight being stopped by a doctor, or a fighter’s team/corner
iii. The fight being stopped by a referee, where one or both fighters are standing or on the canvas, where the stoppage is not officially considered a submission
iv. Disqualification of one fighter by the referee
b. Submission:
i. A fighter verbally submitting to the referee (whether the submission was made due to strikes or not)
ii. A referee stoppage resulting from a tap-out
iii. A referee stoppage resulting from a technical submission
c. Decision:
i. Unanimous, majority and split decisions
ii. Technical decisions
2. When will the fight end? – Decision victories do not count as wins for selections on a fight to end in round 3 of a 3-round fight, or round 5 of a 5-round fight. If a fighter withdraws or a doctor stops a fight in the period between rounds, the fight will be considered to have ended in the previous round for this market.
3. How long will the fight last? – These markets include selections on fight length by seconds, minutes or rounds.
a. Minutes: This market is offered in increments of 1 minute, starting from 0.5 (i.e. over/under 0.5, 1.5, 2.5 minutes, etc). Where a fight ends with the official clock showing exactly 30 seconds past a minute (e.g. 0:30, 1:30, 2:30), it will be deemed a completed half-minute for the purposes of this market, and the fight considered to have progressed to the next half-minute. For example, where a fight ends at exactly 3:30 in the first round, a selection on the fight lasting over 3.5 minutes will be settled as a winner, and a selection on under 3.5 minutes will be a loser.
b. Rounds: This market is offered in increments of 1 round, starting from 0.5 (i.e. over/under 0.5, 1.5, 2.5 rounds, etc). Where a fight ends with the clock at the exact halfway point of a round (e.g. 2:30 for 5-minute rounds), it will be deemed a completed half-round for the purposes of this market, and the fight considered to have progressed to the next half-round. For example, where a fight with 5-minute rounds ends at exactly 2:30 on the clock in the second round, a selection on the fight lasting over 1.5 rounds will be settled as a winner, and a selection on under 1.5 rounds will be a loser
NCAAF
The following section details the rules under which all singles and same game multi (SGM) BetBuilder NCAAF bets will be settled.
1. SELECTION AND BET RESULTS
All NCAAF SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
For instance, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a quarter, half or match finishes scoreless, then touchdown or point-scoring selections for that period (e.g. Player to Score a 1st Half Touchdown) will be settled as losers.
If one more selections in any bet are resulted as void due to the player(s) in question not participating in a game (as per section 4), the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponement) will be resulted according to the rules outlined in section 6 of this document.
2. OVERTIME
All NCAAF matches will be settled on the official declared result including any overtime.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include overtime if it occurs. For example, a total second half points selection would include the points scored in both the second half and overtime.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player participates in at least one play at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player does not participate in a single play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score a touchdown in the second half would be active (and therefore settled as a loser) if that player participated in the first play of the match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced and did not participate in any plays whatsoever, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
If a match is postponed or incomplete, all bets will stand if the game is subsequently resumed or played within the same scheduling week of the NCAAF schedule as the originally scheduled start time. All bets placed on games which are postponed and commence outside their originally designated scheduling week will be void, and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the same scheduling week rule for postponed matches as described above. If it is halted during play, and then resumed and completed during the same scheduling week, all bets will stand also as per section 5. If a game is halted after commencing but prior to completion, and it is not resumed and completed within the same scheduling week, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet been on the field for at least one play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a touchdown, in a game where the required points have been reached and the player did score a touchdown before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
NFL
The following section details the rules under which all singles and same game multi (SGM) BetBuilder NFL bets will be settled.
1. SELECTION AND BET RESULTS
All NFL SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
For instance, selections on a team to win a match where it is a tie after overtime, even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a quarter, half or match finishes scoreless, then touchdown or point-scoring selections for that period (e.g. Player to Score a 1st Half Touchdown) will be settled as losers.
If one or more selections in any bet are resulted as void due to the player(s) in question not participating in a game (as per section 4), the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponement) will be resulted according to the rules outlined in section 6 of this document.
2. OVERTIME
All NFL matches will be settled on the official declared result including any overtime.
3. SECOND HALF / FOURTH QUARTER MARKETS
All second half and fourth quarter market selections do include overtime if it occurs. For example, a total second half points selection would include the points scored in both the second half and overtime.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player participates in at least one play at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player does not participate in a single play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score a touchdown in the second half would be active (and therefore settled as a loser) if that player participated in the first play of the match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced and did not participate in any plays whatsoever, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
If a match is postponed or incomplete, all bets will stand if the game is subsequently resumed or played within the same scheduling week of the NFL schedule (Thursday – Wednesday local stadium time) as the originally scheduled start time. All bets placed on games which are postponed and commence outside their originally designated scheduling week will be void, and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the same scheduling week rule for postponed matches as described above. If it is halted during play, and then resumed and completed during the same scheduling week, all bets will stand also as per section 5. If a game is halted after commencing but prior to completion, and it is not resumed and completed within the same scheduling week, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet been on the field for at least one play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a touchdown, in a game where the required points have been reached and the player did score a touchdown before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
RUGBY LEAGUE
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Rugby League bets will be settled.
1. SELECTION AND BET RESULTS
All rugby league SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a half or match finishes scoreless, then goal or point-scoring selections such as First or Last Tryscorer for that period will be settled as losers.
2. EXTRA TIME
All rugby league matches will be settled on the official declared result including any extra time.
3. SECOND HALF MARKETS
All second half market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or substitutes) and never took the field, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a try, in a game where the required points have been reached and the player did score a try before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided.
RUGBY UNION
The following section details the rules under which all singles and same game multi (SGM) BetBuilder Rugby Union bets will be settled.
1. SELECTION AND BET RESULTS
All rugby union SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void.
For instance, selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time, and even where the draw or tie may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a half or match finishes scoreless, then goal or point-scoring selections such as First or Last Tryscorer for that period will be settled as losers.
2. EXTRA TIME
All rugby union matches will be settled on the official declared result including any extra time.
3. SECOND HALF MARKETS
All second half market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void. For instance, a selection on a certain player to score in the second half would be active (and therefore settled as a loser) if that player played the first two minutes of a match, was injured, and did not return to the game, regardless of having never been on the field during the second half. However, if that player was injured shortly before the game commenced, was withdrawn from the starting lineup (or substitutes) and never took the field, the selection and therefore bet would be void.
5. POSTPONED AND INCOMPLETE MATCHES
Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total points selection and a certain player to score a try, in a game where the required points have been reached and the player did score a try before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total points selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first team to score selection, in a game where the other team scored first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total points selection, in a game abandoned while the total points are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE CHANGES
If the venue of a match is changed from the one advertised, all bets on that match will be voided
TENNIS
The following document details the rules under which all singles and same game multi (SGM) BetBuilder Tennis bets will be settled.
1. SELECTION AND BET RESULTS
All Tennis SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
For instance, ‘How many player aces in match?’ selections where player does not reach the selected Aces number will be settled as losers
If one or more selections in any bet are resulted as void due to the player(s) in question not participating in a game (as per section 4), the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponement) will be resulted according to the rules outlined in section 6 of this document.
If penalty point(s) are awarded by the umpire, all bets on that game will stand.
2. TIE BREAK
All tennis matches will be settled on the official declared result including any tie breaker.
ATP Men’s Tournaments (Singles & Doubles)
Regular Tie Break to 7
Is undertaken when set score is 6 games all (6-6).
First to seven (7) points (Unless advantage of 2 points has not been achieved – set will continue until player/team has reached at least 7 points and with advantage of 2 points). Every tie break counts as 1 game. Tiebreak markets to be settled to result each point*, game, set and match markets.
*Tie break points will not be counted for total game points markets.
Final Set Tiebreak to 10 (Super/Match Tiebreak)
Is undertaken when set score is 6 games all (6-6) in the final set. Final set tiebreak come into effect at all grand slam tournaments for men and women. (E.g. when 2 sets all for men – best of 5 sets)
First to ten (10) points (Unless advantage of 2 points has not been achieved – set will continue until player has reached at least 10 points and with advantage of 2 points). Every tie break counts as 1 game. Tiebreak markets to be settled to result each point*, game, set and match markets.
*Tie break points will not be counted for total game points markets.
*Final Set Tiebreak to 10 (Super/Match Tiebreak)
Is undertaken when players have won a set each (1-1) and final set is decided by super tie break. Regular gameplay of 6 games all (6-6) to decide a tiebreak is not enforced in this instance, where a tiebreak is played as the first game of the final set. Same Tiebreak rules to 10 points apply to a Match Tiebreak scenario. Once match tiebreak has been decided the score in final set will be 7-6, however this only counts as one game for all “games” markets. Match tiebreak will not count toward any total match, set or player tiebreak markets.
*Mostly applies to Exhibition or regular Doubles tournaments
WTA Women’s Tournaments (Singles & Doubles)
Regular Tie Break to 7
Is undertaken when set score is 6 games all (6-6).
First to seven (7) points (Unless advantage of 2 points has not been achieved – set will continue until player/team has reached at least 7 points and with advantage of 2 points). Every tie break counts as 1 game. Tiebreak markets to be settled to result each point*, game, set and match markets.
*Tie break points will not be counted for total game points markets.
Final Set Tiebreak to 10
Is undertaken when set score is 6 games all (6-6) in the final set. Final set tiebreak come into effect at all grand slam tournaments for men and women. (E.g. When 1 set all for women – best of 3 sets)
First to ten (10) points (Unless advantage of 2 points has not been achieved – set will continue until player has reached at least 10 points and with advantage of 2 points). Every tie break counts as 1 game. Tiebreak markets to be settled to result each point*, game, set and match markets.
*Tie break points will not be counted for total game points markets.
**Final Set Tiebreak to 10 (Super/Match Tiebreak)
Is undertaken when players have won a set each (1-1) and final set is decided by super tie break. Regular gameplay of 6 games all (6-6) to decide a tiebreak is not enforced in this instance, where a tiebreak is played as the first game of the final set. Same Tiebreak rules to 10 points apply to a Match Tiebreak scenario. Once match tiebreak has been decided the score in final set will be 7-6, however this only counts as one game for all “games” markets. Match tiebreak will not count toward any total match, set or player tiebreak markets.
**Mostly applies to Exhibition or regular Doubles tournaments
3. SET MARKETS
All set market selections include the tie break if scenario occurs. For example, Set 1 total aces selection would include total aces scored in the 1st set including the tiebreak.
4. PLAYER-SPECIFIC MARKETS
All player selections will be considered active after first point of the match is played. If player was to retire hurt/walkover before the match, selections specific to that player and match will be void (See Section 5). However, if scenarios had already occurred before Player retired, then those bets would be resulted as usual. For instance, a selection on player A to win 1st Set, where Player A wins 1st Set, but then goes on to retire hurt in the 2nd set and did not return to the game, this bet would be a winner. However, if bet was for Player A to win 2nd Set, this bet would be resulted as void. (See Section 6 for more examples)
5. POSTPONED, DELAYED AND INCOMPLETE MATCHES
If there is a change to the schedule or the day of the event, then the event’s start-time will be updated, and the markets will be left open.
If a match is postponed or incomplete, all bets will stand if the game is subsequently resumed during the tournament.
In case of any delay in the start of a match or a suspension (rain, darkness etc.) all markets remain unsettled and all bets will be settled after the match is resumed and completed.
In the event of a match starting but not being completed due to retirement or disqualification of any player or team, all undecided bets (including those on match winner market) are considered void. Bets on decided markets stand and are settled
6. ABANDONED MATCHES
If a game is abandoned prior to commencement, and it falls within the same tournament rule for postponed matches, then follow rules as described above. If it is halted during play, and then resumed and completed, all bets will stand also as per section 5. E.g. If Player A wins 1st Set, and then Player B retires at the conclusion of the 1st Set, then all bets made on 1st Set will be resulted and settled as usual. If Player A wins 1st Set, then Player B retires during 2nd Set, where score in 2nd Set is 3-2, then markets for 2nd Set will be void, unless decided results have already occurred)
If a game is halted after commencing but prior to completion, and it is not resumed and completed during the scheduled tournament, the following rules apply:
1. SGMs will be void if they include at least one selection involving a player who retires hurt or walkover. The rules outlined below are all applied subject to and subsequent to the application of this rule.
2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total match games selection and a certain player to have X aces, in a game where the required games have been reached and the player did have X aces before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total games selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome.
3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a first player to have ace selection, in a game where the other player had an ace first and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not.
4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total match games selection, in a game abandoned while the total games are still below the required amount, will be treated as void. In this case, the total points selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided.
7. VENUE OR SURFACE CHANGES
If the venue or surface of a match is changed from the one advertised, all bets on that match will be voided.
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